Refund Policy

Digital Products

At MAG Signature Sound, we specialize in selling digital downloads. Due to the nature of our products as non-tangible goods, we are unable to provide refunds for any digital products purchases made from our store. Therefore, we strongly advise our customers to carefully review their orders before completing a purchase.

If a customer wishes to cancel their order, they may do so before the payment is processed. After the payment is processed, the order cannot be cancelled or refunded.

To avoid the need for refunds, we encourage our customers to double-check their orders to ensure they are compatible with their operating system and software.

We take pride in delivering the highest quality products to our customers. If you have any issues or concerns regarding your purchase, please do not hesitate to contact us. Our team are always on hand to provide technical support and help resolve any issues you may encounter.


Refunds and size exchanges are offered at our discretion. Claims for damaged or defective items will be reviewed on a case-by-case basis. Should you notice an issue with your order, please use our contact us page to get in touch.

Claims for damaged or defective items must be submitted within 7 days of receiving your order. In case of lost packages, claims must be submitted no more than 7 days after the estimated delivery date.

Please note that you will be responsible for the cost of return shipping. Shipping costs are non-refundable. If you are returning an item worth over £50, we advise you to consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

It's important to note that by purchasing from MAG Signature Sound, you agree to and accept our refund policy. If you have any questions or concerns regarding our policy, please do not hesitate to reach out to us using our contact us page.

Thank you for choosing for your music production needs. We are committed to providing you with the highest quality products and service, and we look forward to serving you in the future.

Instant Downloads

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Royalty Free

Samples and MIDI files are 100% royalty free

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Online Support

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