Terms & Conditions

Welcome to MAG Signature Sound. By using our website, purchasing from us, downloading our products, or using our digital services, you agree to comply with the following Terms & Conditions.

Please read these Terms & Conditions carefully before using our website or purchasing any product. If you do not agree to these Terms & Conditions, you should not use our website or purchase from us.

These Terms & Conditions apply to www.magsignaturesound.com and to all products and services supplied by MAG Signature Sound Ltd.

DEFINITIONS

In these Terms & Conditions, the following definitions apply:

"Digital Products" means any software, electronic files, downloadable files, audio files, MIDI files, presets, templates, plugin presets, plugins, manuals, guides, or other digital content that can be downloaded, accessed, or supplied electronically.

"Buyer", "Customer", "User" and "Licensee" means any person or entity that purchases, downloads, accesses, or uses Digital Products from our website.

"Seller", "Licensor", "we", "us" and "our" means MAG Signature Sound Ltd.

"Licensed Material" means digital music production resources supplied by MAG Signature Sound Ltd, including but not limited to sample packs, MIDI packs, soundsets, construction kits, project templates, plugin presets, and related downloadable content.

"Software Plugin" means any audio plugin, virtual instrument, effect plugin, VST, VST3, AU, or other software product supplied by MAG Signature Sound Ltd, including REFINE.

"REFINE" means the MAG Signature Sound audio plugin sold or supplied through our website and installed, authorised, or managed through MAG Installer.

"MAG Installer" means the installer, account, authorisation, licence-management, update, and plugin-management application used to install, authorise, validate, and manage eligible MAG Signature Sound software products.

"Third-Party Licensing Provider" means any third-party provider used to deliver, install, authorise, licence, validate, or manage our Software Plugins, including pluginmaker.ai where applicable.

"Supported Formats" means the plugin formats stated on the relevant product page, which may include AU, VST3, Mac Apple Silicon, Mac Intel, Windows, or other formats depending on the product.

DIGITAL PRODUCTS

(a) Digital Products

We offer Digital Products that can be downloaded, accessed, or supplied electronically through our website. Upon purchase, you will receive access to your purchased product(s), which may include a download link, email confirmation, customer-account access, third-party installer access, or another electronic delivery method.

(b) Customer Accounts

In order to access and download your purchased Digital Products, you may create a customer account on our website. Your customer account may be used to store a record of your purchases and enable you to download products that you have purchased from us.

It is your responsibility to ensure that your account details, including your email address, are accurate and kept up to date.

Some Software Plugins may also require a separate MAG Installer account for installation, authorisation, licence validation, plugin management, and updates.

(c) Downloading and Access

We will make reasonable efforts to ensure that our Digital Products are available for download and accessible to you. However, we cannot guarantee uninterrupted access to our website, third-party platforms, installers, licence systems, or Digital Products due to technical issues, maintenance, platform changes, internet outages, security restrictions, or other matters outside our reasonable control.

(d) Software Plugins and MAG Installer

Some Software Plugins, including REFINE, may require the use of MAG Installer.

To install, authorise, manage, validate, or update a Software Plugin, you may be required to:

- download the correct installer for your system;
- install MAG Installer;
- create or sign in to a MAG Installer account;
- authorise your licence;
- select the relevant plugin format;
- maintain internet access for registration, authorisation, licence validation, updates, or account management.

You are responsible for ensuring that you download the correct version for your operating system and system type, including Apple Silicon Mac, Intel Mac, or Windows where applicable.

Software Plugins may require periodic online validation to confirm licence status and prevent unauthorised use. We may refuse, suspend, or revoke access where we reasonably believe that a licence has been shared, resold, abused, duplicated, or used in breach of these Terms.

(e) Intellectual Property Rights

Our Digital Products, including sample packs, MIDI packs, soundsets, presets, templates, plugin presets, Software Plugins, manuals, artwork, videos, and related materials, are protected by copyright and other intellectual property laws.

Sample packs, MIDI packs, soundsets, and selected production resources are generally supplied royalty-free for use in your own musical productions, unless stated otherwise on the product page or in the licence terms supplied with the product.

Our project templates are not 100% royalty-free. While you may use elements from project templates in your own productions, you may not release the complete project template as your own production or redistribute the template as a product.

You may not share, resell, redistribute, upload, transmit, publish, licence, transfer, copy, modify, reverse engineer, decompile, disassemble, or create derivative products from any Digital Products that you purchase from us unless we have given you express written permission.

SIGNATURE MIDI

(a) Product Description

Signature MIDI products are exclusive digital compositions, available as instant downloads. Each product includes one or more MIDI files and an accompanying audio preview, as described on the product page.

(b) One-Time Exclusive Licence

Each Signature MIDI product is sold once only. Upon purchase, the product will be removed from sale and not made available to any other customer.

(c) Licence Rights

The Licensee is granted a royalty-free, exclusive licence to use, modify, and release the purchased MIDI files as part of new musical compositions.

The Licensee may not redistribute, resell, share, or make the MIDI files available in isolation, whether commercially or free.

(d) Ownership and Protection

MAG Signature Sound Ltd retains ownership of the copyright for legal protection purposes. Exclusivity applies to the specific MIDI composition purchased.

MAG Signature Sound Ltd is not responsible for coincidental similarity to melodies created independently by third parties.

(e) Final Sales

Due to the exclusive nature of Signature MIDI, all sales are final and non-refundable, except where required by applicable law.

(f) Demonstration Audio

Any audio preview included with the product is provided solely as a demonstration and must not be used directly in released music.

SIGNATURE MELODIES

(a) Service Description

Signature Melodies provides bespoke melody creation in MIDI format based on customer specifications. This service is distinct from our instant download Digital Products and operates on a commission basis with limited monthly availability.

(b) Order Process

Signature Melodies requires two steps:

payment through our website checkout; and submission of a detailed specification form.

Orders are not confirmed until both steps are complete. Failure to submit the specification form within 7 days of payment may result in order cancellation with a full refund.

(c) Delivery Timeline

Standard delivery is 7–14 business days from form submission confirmation. Rush delivery may be available for an additional fee. Delivery timelines begin once we confirm receipt and approval of your specification form, not from payment date.

(d) Rights and Exclusivity

Upon full payment and delivery, the Licensee receives full commercial rights to their Signature Melody with no royalty obligations or publishing claims from MAG Signature Sound Ltd.

Each Signature Melody is exclusive within our service catalogue and will not be resold to other customers. However, MAG Signature Sound Ltd retains the right to use similar musical concepts, progressions, or techniques in future work.

(e) Revisions

Each Signature Melodies package includes a specified number of revision rounds as described at point of sale. Revisions must be requested within 14 days of initial delivery. Additional revisions beyond the included amount may be purchased separately.

(f) Refunds

Due to the custom nature of Signature Melodies, no refunds are offered once your specification form has been submitted, except where required by applicable law.

By purchasing Signature Melodies, you acknowledge that you are commissioning a bespoke creative work and understand that refunds are not available for reasons including, but not limited to, dissatisfaction with the creative output, change of project direction, or failure to use the delivered files.

We strongly encourage customers to review our portfolio, service description, and package details carefully before purchasing. If you have questions about whether Signature Melodies is right for your project, please contact us before ordering.

(g) Content Restrictions

Customers may not submit copyrighted material for recreation, request melodies that infringe existing works, or provide reference tracks for direct copying. We reserve the right to refuse any order that may result in copyright infringement.

(h) Service Limitations

We reserve the right to limit the number of Signature Melodies orders per month and may refuse service to any customer at our discretion. Signature Melodies is for music production purposes only and may not be used to create competing melody services or products.

THIRD-PARTY SERVICES

Our store is hosted by Shopify Inc. By using our website and services, you acknowledge and agree that Shopify may collect, use, and process your personal information in accordance with their Terms of Service and Privacy Policy.

When using our store, your personal information may be processed by Shopify for purposes including checkout, payment processing, customer accounts, order management, fraud prevention, analytics, personalised experiences, and targeted advertising.

We may also use third-party payment processors, fulfilment providers, backup services, email services, advertising platforms, analytics services, and software licensing providers.

For Software Plugins, including REFINE, we may use pluginmaker.ai or other third-party providers to provide installer technology, account access, licence validation, plugin authorisation, security, anti-piracy checks, updates, and plugin management.

Pluginmaker.ai may also process certain activation, licence, and technical data for its own purposes, including fraud prevention, anti-piracy and licence enforcement, platform security, product analytics, and service improvement. For these purposes, pluginmaker.ai acts as an independent controller and is responsible for its own processing.

Your use of MAG Installer, plugin authorisation systems, or third-party licensing systems may also be subject to the relevant provider’s own terms, privacy notices, or technical requirements.

GENERAL LICENCE AGREEMENT FOR DIGITAL MUSIC PRODUCTION RESOURCES

This section applies to MAG Signature Sound digital music production resources, including sample packs, MIDI packs, soundsets, construction kits, project templates, plugin presets, and related downloadable content.

1. Licence Grant

MAG Signature Sound Ltd grants the Licensee a non-exclusive, non-transferable licence to use the Licensed Material for personal or commercial music production purposes, subject to these Terms.

All Licensed Material is licensed to the Licensee and not sold.

2. Use of Licensed Material

The Licensee may use the Licensed Material in musical compositions, including songs, beats, instrumentals, soundtracks, jingles, and other music productions, provided that the Licensed Material is not distributed as standalone content or as part of a competing product.

3. Restrictions

The Licensee may not sell, distribute, transfer, share, upload, or otherwise make the Licensed Material available as a standalone product.

The Licensee may not use the Licensed Material in any defamatory, obscene, illegal, or infringing manner.

The Licensee may not use project templates, preset packs, or soundsets as the basis for creating a new, similar product for sale or distribution.

4. Ownership

MAG Signature Sound Ltd retains all right, title, and interest in and to the Licensed Material, including all intellectual property rights.

The Licensee does not acquire ownership of the Licensed Material.

5. Termination

This licence terminates immediately upon breach of these Terms. Upon termination, the Licensee must stop using the Licensed Material and destroy any copies in their possession where required by law.

6. Warranty and Disclaimer

MAG Signature Sound Ltd warrants that it has the right to grant the licence set out in these Terms.

The Licensed Material is provided "as is". We make no warranties or representations that the Licensed Material will meet your creative, technical, commercial, or artistic expectations.

7. Credits

The Licensee is not required to pay additional fees, licences, or royalties to MAG Signature Sound Ltd for the use of Licensed Material in musical recordings, unless stated otherwise on the product page.

8. Plugin Requirements for Templates and Presets

Some Licensed Material may require third-party plugins, instruments, samples, software, or DAWs to function. These are not included unless expressly stated on the product page.

The Licensee is responsible for obtaining legitimate licences for any required third-party software.

9. Updates and Compatibility

We do not guarantee compatibility with future versions of DAWs, third-party plugins, operating systems, or other software. Updates to Licensed Material are provided at our discretion.

10. Commercial Usage of Presets

The Licensee may use presets in commercial music productions and may create tutorial content, demonstrate the presets, and share their experience with the products in educational contexts.

The Licensee may not use the presets to create competing preset packages, derivative preset collections for distribution, or repackaged preset products.

11. Technical Support

We will provide reasonable technical support for installation or access issues. We are not obligated to provide ongoing support for usage, compatibility, creative applications, third-party software, or production advice.

12. Entire Agreement

These Terms constitute the agreement between the parties with respect to the Licensed Material and supersede all prior or contemporaneous understandings, whether written or oral.

SOFTWARE PLUGIN LICENCE

This section applies specifically to Software Plugins supplied by MAG Signature Sound Ltd, including REFINE.

1. Licence Grant

MAG Signature Sound Ltd grants the Licensee a limited, non-exclusive, non-transferable licence to install and use the Software Plugin for personal and commercial music production purposes, subject to these Terms.

The Software Plugin is licensed, not sold.

2. Permitted Use

The Licensee may use the Software Plugin to create, process, mix, master, design, and release music or audio productions, including commercial productions, without paying additional royalties to MAG Signature Sound Ltd.

3. Account and Authorisation Requirement

Some Software Plugins may require installation, account registration, sign-in, online authorisation, periodic licence validation, or plugin management through MAG Installer or another licensing system.

The Licensee is responsible for maintaining access to the email address and account used to register and authorise the Software Plugin.

4. Device Limit

Each REFINE licence may be installed and authorised on up to three separate computers at the same time.

If you need to move REFINE to a new computer, you may be required to deactivate or remove an existing authorised installation before activating it on another device.

The licence is for use by the original purchaser only and must not be shared, resold, transferred, or used to authorise installations for other people.

5. Restrictions

The Licensee may not:

- share, resell, rent, lease, sublicense, lend, or transfer the Software Plugin;
- upload, distribute, or make the Software Plugin available to third parties;
- copy the Software Plugin except as reasonably necessary for permitted installation and backup;
- reverse engineer, decompile, disassemble, modify, adapt, or attempt to extract the source code;
- circumvent licence validation, authorisation, anti-piracy, copy protection, or account restrictions;
- use the Software Plugin or any part of it to create a competing product;
- use the Software Plugin in a way that infringes third-party rights or violates applicable law.

6. Compatibility

The Licensee is responsible for checking product compatibility before purchase.

Supported operating systems, plugin formats, DAWs, and system requirements may be stated on the product page. Compatibility may depend on your operating system, DAW, plugin format, computer type, security settings, and third-party software.

7. Updates

Software Plugin updates may be provided through MAG Installer or another method. Updates may include bug fixes, compatibility updates, security changes, licence-management changes, or feature changes.

We do not guarantee that all updates will be free, permanent, or compatible with every system.

8. Licence Validation and Security

Software Plugins may require internet access for account sign-in, registration, authorisation, licence validation, updates, security, fraud prevention, and anti-piracy checks.

We may suspend or prevent new activations where we reasonably believe that a licence has been shared, resold, misused, duplicated, or used in breach of these Terms.

9. Audio Safety

The Licensee is responsible for using Software Plugins safely and monitoring output levels carefully.

Audio processing can produce loud output levels depending on the source material, settings, DAW routing, gain staging, speakers, headphones, and monitoring environment.

Always begin at a low monitoring level, increase volume gradually, avoid excessive loudness, and take particular care when using headphones or high-output monitoring systems.

MAG Signature Sound Ltd is not responsible for hearing damage, equipment damage, monitoring issues, gain-staging problems, or audio-level misuse caused by unsafe use, excessive volume, incorrect routing, or user settings.

10. No Resale or Transfer

Software Plugin licences are personal to the original purchaser and may not be resold, transferred, or shared unless we expressly agree in writing.

11. Termination

This licence terminates immediately if the Licensee breaches these Terms. Upon termination, the Licensee must stop using the Software Plugin and may lose access to authorisation, updates, support, or future downloads.

COMPATIBILITY AND SYSTEM REQUIREMENTS

Customers are responsible for checking compatibility before purchasing any Digital Product or Software Plugin.

For Software Plugins, compatibility may depend on:

- Mac Apple Silicon or Mac Intel version;
- Windows version, where available;
- AU, VST3, or other plugin format;
- DAW compatibility;
- operating system version;
- hardware capability;
- security settings;
- internet access for authorisation or validation;
- third-party software requirements.

We make reasonable efforts to describe compatibility on product pages, but we do not guarantee that every Digital Product or Software Plugin will work on every system, DAW, or future software version.

If you are unsure whether a product is suitable for your system, please contact us before purchasing.

PURCHASES AND PAYMENTS

(a) Pricing

Prices for Digital Products on our website are subject to change without prior notice. We reserve the right to modify, withdraw, discount, or discontinue any Digital Product at any time without prior notice.

(b) Payment

We use third-party payment processors to handle payments. We do not store full payment-card information. By placing an order on our website, you agree to be bound by the terms and conditions of the relevant payment processor.

(c) Refunds

Because we sell Digital Products that can be downloaded, copied, accessed, or used immediately, purchases are generally final once the product has been downloaded, accessed, delivered, installed, authorised, or supplied.

Please review product details, compatibility information, specifications, audio previews, screenshots, and system requirements carefully before purchasing.

This does not affect your statutory rights. If a Digital Product is faulty, not as described, or does not work as intended, you may be entitled to a repair, replacement, refund, or other remedy under applicable consumer law.

If you experience a problem with a product, please contact us so we can investigate and, where appropriate, provide support, replacement files, updated files, installation guidance, or another suitable remedy.

DOWNLOAD RESTRICTIONS

Each standard downloadable Digital Product may have a limit of 8 downloads. If you require additional downloads, please contact us through our contact page.

Software Plugins may be managed separately through MAG Installer or another licensing system and may not follow the same download-limit rules as other Digital Products.

Access to Software Plugins may depend on your account, licence status, authorisation, device limits, installer access, or applicable technical requirements.

TERM AND TERMINATION

These Terms remain in effect until terminated.

We may terminate or suspend access to Digital Products, Software Plugins, accounts, downloads, authorisations, or services if you breach these Terms, misuse our products, share licences, infringe intellectual property rights, engage in fraudulent activity, or attempt to bypass security or licensing systems.

Termination does not affect any rights or obligations that should reasonably continue after termination, including intellectual property rights, licence restrictions, payment obligations, disclaimers, and limitations of liability.

DISCLAIMERS AND LIMITATIONS OF LIABILITY

(a) Disclaimers

We make no warranty or representation that our website, Digital Products, Software Plugins, installers, authorisation systems, or services will meet your requirements or be uninterrupted, error-free, timely, secure, or compatible with every system.

Digital Products and Software Plugins are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

(b) Limitation of Liability

To the fullest extent permitted by law, MAG Signature Sound Ltd shall not be liable for any direct, indirect, special, incidental, consequential, or punitive damages arising out of or in connection with your use of our website, Digital Products, Software Plugins, installers, accounts, authorisation systems, or services.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any rights that cannot be excluded under applicable consumer law.

INDEMNIFICATION

You agree to indemnify and hold MAG Signature Sound Ltd harmless from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of our website, Digital Products, Software Plugins, licences, accounts, downloads, or services, including but not limited to any claims by third parties resulting from your breach of these Terms, infringement of rights, unlawful use, redistribution, licence sharing, or unauthorised copying.

INTELLECTUAL PROPERTY

All content on our website, including but not limited to text, graphics, logos, images, artwork, videos, audio previews, software, plugins, manuals, branding, product names, product copy, and design elements, is the property of MAG Signature Sound Ltd or its licensors and is protected by copyright, trade mark, and other intellectual property laws.

Nothing in these Terms gives MAG Signature Sound Ltd ownership of original musical works created by customers using our Digital Products, provided those works comply with the applicable licence terms.

MODIFICATION OF TERMS AND CONDITIONS

We reserve the right to modify or update these Terms at any time.

Any changes will be posted on our website. By continuing to use our website, products, downloads, accounts, Software Plugins, MAG Installer, or services after changes are posted, you agree to be bound by the updated Terms.

GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from or relating to these Terms & Conditions, our website, our products, or our services shall be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer law gives you the right to bring a claim in another jurisdiction.

CONTACT

If you have any questions about these Terms & Conditions, please contact us at:

support@magsignaturesound.com

Last Updated: 09/06/2026

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