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Need help with an order, product or service?

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Customer support hours Monday to Friday, 9:00 AM - 6:00 PM

Average response time 24 hours

Support type Online email support

Send a message

Use the form below for customer support, product questions, order issues, service enquiries or general messages.

Helpful details

Monday to Friday, 9:00 AM - 6:00 PM

We aim to respond within 24 hours.

For order issues, include your order number and the email used at checkout.

For download or account issues, tell us which product you purchased.

For tuition, Signature Melodies or Loudr Mastering, include the service you are asking about.

For anything else, send the details and we will point you in the right direction.

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Online Support

Online email support